Privacy Policy

Introduction

Good News Orlando Church ("we," "our," or "us") is committed to protecting the privacy and personal information of everyone who visits our website or engages with our ministry. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using our website at goodnewsorlando.org, you agree to the practices described herein.

Information We Collect

• Contact information you voluntarily submit through our contact forms, prayer request forms, or event registration — including your name, email address, and phone number.
• Book order information — including your name, email, phone, selected titles, payment method preference, and chosen pickup date — used solely to fulfill your order.
• Newsletter or communication subscriptions, if you choose to opt in.
• Technical usage data automatically collected when you visit our site, such as your browser type, device type, and pages visited. This data is anonymous and used only to improve the website experience.
• We do not collect payment card numbers, bank account details, or sensitive financial information directly — all transactions are handled in person or via Zelle.

How We Use Your Information

• To respond to your contact form submissions, prayer requests, or questions.
• To coordinate and confirm book orders, notify you of pickup readiness, and manage order records.
• To communicate church news, upcoming events, and ministry updates — only if you have opted in.
• To improve the performance, content, and usability of our website.
• To comply with applicable laws or respond to lawful requests by public authorities.

Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share limited data with trusted service providers (such as email delivery services or website analytics) solely to operate our website and ministry. All such providers are contractually obligated to protect your information and may not use it for their own purposes. We will only share your personal information beyond these circumstances if required by law or to protect the safety of individuals.

Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences and improve your browsing experience. You can configure your browser to refuse cookies, though some features of the site may not function properly without them. We do not use advertising cookies or third-party tracking networks for marketing purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Book order records are retained for a reasonable period for accounting and customer service purposes.

Your Rights and Choices

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal and operational requirements.
• Opt out of non-essential communications at any time by contacting us or using unsubscribe links in emails.
• To exercise any of these rights, please contact us through our contact page.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out through our Contact page or write to us at: Good News Orlando Church, 301 S Oak Ave, Sanford, FL 32771 · orlando@gnmusa.org